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About us » Customer services » Support / FAQ :: Customer order status area » Change / reset / forgot password

Print viewChange password / forgot password

User password reset

You have to change your password every 180 days. To do so click on the link

Password reset? Reset it by login and set a new one

The respective login page will open. Here you can log in with your username (email) and password:

Customer order status :: Welcome

After a successful login you will see the summary page with the user “Self Service” menu:

Customer order status :: web center

In the Self Service menu you can click on Change password

Customer order status :: change password menu

In the “Change Password” page you must fill in the old and a new password following our password policy.

Customer order status :: enter old and new password

You will see this message when the password change was successful.

Customer order status :: change password success

   

Forgot Password

If you have forgotten your password you can let it reset by the system and send it to your stored email account. You have to change this interim password immediately upon your next logon. To do so click the link

Password forgotten? Reset it by sending a new password to your email account

In the WebCenter user management page you have to fill the Name field with your username/email and then click on the "Forgot password" button to reset the old password and send it to your email account.

Customer order status :: Forgot password

Customer order status :: Forgot password confirmation

      

Change your password after a reset

If your password was reset by the Helpdesk or yourself by sending a new one to your email address you have to change it after your first login. To do so, please click on the login page the link:

Password reset? Reset it by login and set a new one

Log in with your username/email and the new password.

Customer order status :: Welcome

This message appears

Customer order status :: Reset confirmation message

You have to fill in the changed password and set your new password referring to our policy as described on this page..

Customer order status :: enter old and new password

You will see this message when the password change was successful.

Customer order status :: change password success

Now you can use your new password to log in to the partners.hubersuhner.com website.

privacy policy | disclaimer © 2012 HUBER+SUHNER | last review 30-Nov-2009
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